Our Services

In person or online, the 2G Service ensures your CHP always operates reliably, allowing you to focus on your core business.

For a CHP that works as hard as you do

At 2G, we believe in making it easy for you to operate your own CHP. We offer more than just a modern combined heat and power system. As the manufacturer, we aim to minimize the burden on you as the operator and maximize the availability of your system, ensuring your satisfaction with our product. Additionally, we are fully equipped to handle the professional maintenance and repair of systems from other manufacturers.

What Services does 2G offer?

A package that is worth it

As a Full-Service provider, we always monitor everything that matters to you. You do not have to take care of anything else. Our products and services originate from a single source and are, therefore, seamlessly integrated, which saves time and money. At the end of the day, this leads to a uniquely low total cost of ownership.

Premium Service Contract

All servicing and maintenance at a fixed price: The Premium Service Contract guarantees you absolute certainty with regards to planning and expenses.

Network of Trained Service Technicians

We can draw on a vast network of meticulously trained specialists who, as service technicians, can be at your location in no time and ensure the smooth operation of your system. Our fleet of service vehicles is equipped with everything required to analyze, maintain, and repair a CHP.

Digital Services

Our self-developed software solutions provide all the benefits of digital system management. By constantly monitoring and adjusting various system parameters, we efficiently increase system availability. Our innovative software solution, I.R.I.S., can detect malfunctions before they occur. With remote access, our technicians can quickly and easily perform many maintenance and repair tasks. Visit our platform, my.2-g.com, for a clear overview of our digital services.

Original Spare Parts

We exclusively use original 2G spare parts or spare parts from renowned manufacturers. This way, we can guarantee that your 2G system's elevated quality, operational safety, and efficiency are preserved. Thanks to a well-organized, central spare parts depot and state-of-the-art logistics, the rapid availability of your spare parts is guaranteed.

Get support now

Thanks to our extensive service network and comprehensive spare parts stocks, you can always rely on fast help. Around the clock, seven days a week.

Become a 2G partner

Over the years, we have developed a strong, global network of partners to actively contribute to the transition of the energy supply sector. Become a part of it!

Further information

Spare parts from the manufacturer

Only the best for your CHP: In our webshop we offer you a large selection of suitable spare parts from 2G and other manufacturers.

my.2-g.ag

The digital portal for transparent and efficient management of your 2G CHP.

The 2G digital advantage

From app control to artificial intelligence, our in-house research and development keeps you one step ahead of the future.